How can we help?
Browse the categories below to find what you need.
What withdrawal methods are available?
What deposit methods are available?
What is the minimum withdrawal amount?
What is the minimum deposit amount?
How long does it take to process a withdrawal?
How can I transfer funds from and to my MT4/5 Trading account?
What is an inactivity fee?
Where can I see my account deposit/withdrawal history?
How do I cancel my withdrawal request?
How can I fund my account?
How can I fund my MT5 Account?
Can I transfer or withdraw funds when the market is closed?
Can I withdraw funds to a different account than the one I used for depositing?
Is there a maximum withdrawal limit?
Do you support cryptocurrency deposits and withdrawals?
What should I do if my deposit or withdrawal is delayed?
How secure are your deposit and withdrawal processes?
Can I set up recurring deposits?
What deposit methods are available?
We offer several deposit methods, including:
- Bank Wire Transfer (EUR, USD, GBP, CAD, CZK)
- Debit/Credit Card (EUR, USD, GBP, AED, ZAR**)
- E-wallet (EUR, USD, GBP, AUD**)
- Crypto-to-fiat
- Mobile Money (KES, GHS)
** If you choose to deposit with a currency that we don’t support, we or our payment processors will automatically convert it using the latest exchange rates into the selected base currency of your wallet or account type. Our base currencies as a reminder are: GBP, EUR, USD, CAD, AUD, AED, ZAR.
For deposits over $20, we cover the charges. See our deposits page for more information about processing times: https://tiomarkets.com/deposits
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