How can we help?
Browse the categories below to find what you need.
What withdrawal methods are available?
What deposit methods are available?
What is the minimum withdrawal amount?
What is the minimum deposit amount?
How long does it take to process a withdrawal?
How can I transfer funds from and to my MT4/5 Trading account?
What is an inactivity fee?
Where can I see my account deposit/withdrawal history?
How do I cancel my withdrawal request?
How can I fund my account?
How can I fund my MT5 Account?
Can I transfer or withdraw funds when the market is closed?
Can I withdraw funds to a different account than the one I used for depositing?
Is there a maximum withdrawal limit?
Do you support cryptocurrency deposits and withdrawals?
What should I do if my deposit or withdrawal is delayed?
How secure are your deposit and withdrawal processes?
Can I set up recurring deposits?
How can I fund my account?
This is how to deposit:
- Login to your client portal/dashboard.
- Go to the menu on the left and click Deposit Funds.
- Add funds to your trading account through the Deposit Cashier. Choose your payment method.
- Then go to Manage Funds to transfer your money from your wallet to your trade account
The available funding methods are:
- Bank wire: EUR, USD, GBP, CAD, AED
- Credit/Debit card: EUR, USD, GBP, AED, ZAR
- E-wallet (Skrill/Neteller ): EUR, USD, GBP, AUD
- Crypto-to-fiat: Crypto-to-fiat: Bitcoin, Ethereum, Cardano, Ripple, Solana, Litecoin, USDC (ERC20), USDT (ERC20), USDT (TRON)
- Mobile money: KES, GHS
You can learn more about deposits here:
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