How can we help?
Deposits & Withdrawals
What Withdrawal Methods are available?
What is the Minimum Withdrawal Amount?
Where can I see my Account Withdrawal History?
How do I make a Withdrawal from my account?
How do I cancel my withdrawal request?
How can I transfer funds from and to my MT4/5 Trading account?
How can I fund my account?
What is the Minimum Deposit Amount?
How can I see my account Funding History?
How can I fund my MT5 Account?
Can I transfer or withdraw funds when the market is closed?
How can I transfer funds from and to my MT4/5 Trading account?
If your funds are still inside your MT4/5 account, you will need to move them over to your client portal/wallet first before you can withdraw.
- Log into your client portal/dashboard.
- Click “Manage Funds” on the left menu.
- Under “Transfer From”, select the MT4/5 account to transfer.
- Under “Transfer To” select “TIO Markets Wallet”.
- Key in the amount.
- Click “Transfer Funds”.

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These products are not suitable for all investors and you should ensure that you understand the risks involved.
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