How can we help?
Trading is risky
How many lots can I trade? What is the maximum number of lots I can trade?
How do I sign up for a TIOmarkets trading account?
Why do I need to send you my proof of ID and address?
What can I do or not do, while my account is pending approval?
What do I do if I have not received my verification email?
How do I reset my password?
Where can I locate TIOmarkets legal documentation?
What is the dormancy fee?
Does the dormancy fee apply to me?
How much is the dormancy fee?
What documents do I need to provide for my account to be verified?
What documents are accepted for Proof of Identify (POI)?
Do you offer Swap Free accounts?
What documents are accepted for Proof of Address (POA)?
How do I upload my documents?
What base currencies are available?
How can I update the language emails are sent to me in?
How can I change my base currency in my member area wallet?
What does unlimited leverage mean?
Unlimited leverage allows you to trade lot sizes of a much larger value compared to the funds in your trading account, significantly increasing your buying power and profit (or loss) potential. If you have $1,000 in your account, using 1:200 leverage, you can potentially trade lot sizes worth up to $200,000 or $20 per PIP. However, with unlimited leverage, you could a lot size that your equity can support. For example, with $1,000 in your account, you could trade up to $1,000 per pip or lot sizes worth up to $10,000,000. Spreads and commissions have not been taken into account.
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