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Accounts

What documents are accepted for Proof of Address (POA)?
  • How many lots can I trade? What is the maximum number of lots I can trade?

  • How do I sign up for a TIOmarkets trading account?

  • Why do I need to send you my proof of ID and address?

  • What can I do or not do, while my account is pending approval?

  • What do I do if I have not received my verification email?

  • How do I reset my password?

  • Where can I locate TIOmarkets legal documentation?

  • What is the dormancy fee?

  • Does the dormancy fee apply to me?

  • How much is the dormancy fee?

  • What documents do I need to provide for my account to be verified?

  • What documents are accepted for Proof of Identify (POI)?

  • Do you offer Swap Free accounts?

  • What documents are accepted for Proof of Address (POA)?

  • How do I upload my documents?

  • What base currencies are available?

  • How can I update the language emails are sent to me in?

  • How can I change my base currency in my member area wallet?

What documents are accepted for Proof of Address (POA)?

The following forms of proof of residence can be accepted:

  1. Bank statement
  2. Credit card statement
  3. Utility bill (such as phone, water, electricity, etc)

The document must include the following information:

  1. First name
  2. Last name
  3. Current Address and must not be older than three months
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