How can we help?
Trading is risky
How many lots can I trade? What is the maximum number of lots I can trade?
How do I sign up for a TIOmarkets trading account?
Why do I need to send you my proof of ID and address?
What can I do or not do, while my account is pending approval?
What do I do if I have not received my verification email?
How do I reset my password?
Where can I locate TIOmarkets legal documentation?
What is the dormancy fee?
Does the dormancy fee apply to me?
How much is the dormancy fee?
What documents do I need to provide for my account to be verified?
What documents are accepted for Proof of Identify (POI)?
Do you offer Swap Free accounts?
What documents are accepted for Proof of Address (POA)?
How do I upload my documents?
What base currencies are available?
How can I update the language emails are sent to me in?
How can I change my base currency in my member area wallet?
What base currencies are available?
TIOmarkets wallet base currencies:
When registering for an account with TIOmarkets, you will be asked to choose a base currency in order for us to create your secure portal, also known as your wallet. The currency you choose, will be the currency that will be used to fund and withdraw from TIOmarkets.
We support these base currencies for your TIOmarkets wallet:
USD, EUR, GBP, CAD, AUD, ZAR, CZK, AED
Trading account base currencies:
When you open a trading account, the base currency you choose will be the currency used for trading and profit or loss calculations. Your trading account will be associated with a trading platform.
For MT4 and MT5 trading platforms, we support these base currencies:
USD, EUR, GBP, CAD, AUD, ZAR, CZK, AED
For the MT5 trading platform only, we also support these cryptocurrencies as a base currency:
BTC, ETH, UST (Tether), TIOx
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