How can we help?
Browse the categories below to find what you need.
How many lots can I trade? What is the maximum number of lots I can trade?
How do I sign up for a TIOmarkets trading account?
Why do I need to send you my proof of ID and address?
What can I do or not do, while my account is pending approval?
What do I do if I have not received my verification email?
How do I reset my password?
Where can I locate TIOmarkets legal documentation?
What is the dormancy fee?
Does the dormancy fee apply to me?
How much is the dormancy fee?
What documents do I need to provide for my account to be verified?
What documents are accepted for Proof of Identify (POI)?
Do you offer Swap Free accounts?
What documents are accepted for Proof of Address (POA)?
How do I upload my documents?
What base currencies are available?
How can I update the language emails are sent to me in?
How can I change my base currency in my member area wallet?
How do I become a strategy provider for copy trading?
This is what you need to do to become a provider for copy trading.
- Register or log in to the secure client area
- Create your copy trading account in your secure client portal. (open live account)
- The log in details will be sent by email with further instructions.
- Register to access the copy trading portal as a provider.
- Start trading well and create an attractive offer for followers to start copying you.
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