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Help Center

Platforms & Tools

1.
What trading platforms do you offer?
2.
Is your trading platform available on multiple devices?
3.
What types of orders can I place on MT4 and MT5 trading platforms?
4.
Are the MT4 and MT5 trading platforms compatible with all account types?
5.
Do I need a trading account to log in to the trading platform?
6.
How do I install MT4 or MT5 on my computer?
7.
What is the difference between MT4 and MT5 trading platforms?
8.
Can I customize my layout and charting preferences on MT4 or MT5?
9.
How do I open a live trading account on the platform?
10.
Are MT4 scripts and trading robots compatible with MT5?
11.
How do I update my trading platform to the latest version?
12.
What should I do if I have issues with the platform?
13.
Can I log into MT5 with my MT4 username and password?
14.
Can I trade on both platforms?
15.
How do I create a demo MT4 or MT5 account?
16.
How do I reset or change my MT4 or MT5 password?
17.
How do I find my MT4 or MT5 login credentials?
18.
Why can't I log in to MT4 or MT5?
19.
How do I find the correct trading server when logging in?
20.
Why does MT4 or MT5 show "No Connection"?
21.
What is the minimum lot size I can trade on your platform?
22.
What is the MT4 or MT5 server time?
23.
How do I download the mobile trading app?
24.
Where can I find the MT4 & MT5 trading guide?
25.
How do I switch accounts?
26.
What is One-Click trading and how does it work?
27.
What is the TIOmarkets mobile trading app?
28.
How do I download the TIOmarkets mobile app?
29.
Can I register through the TIOmarkets mobile app?
30.
Can existing clients use the TIOmarkets mobile app?
31.
Can I open a live trading account in the mobile app?
32.
Can I complete account verification in the mobile app?
33.
Can I deposit and withdraw through the mobile app?
34.
Can I trade through the TIOmarkets mobile app?
35.
Can I trade all available instruments through the mobile app?
36.
Can I manage open positions in the mobile app?
37.
Can I change my password in the mobile app?
38.
Can I contact support through the mobile app?
39.
Can I use the TIOmarkets mobile app instead of MT4 or MT5?
40.
Can I use the same login details for the app and client portal?

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