How can we help?
Browse the categories below to find what you need.
What trading platforms do you offer?
Is your trading platform available on multiple devices?
What types of orders can I place on MT4 and MT5 trading platforms?
Are the MT4 and MT5 trading platforms compatible with all account types?
Do I need a trading account to log in to the trading platform?
How do I install MT4 or MT5 on my computer?
What is the difference between MT4 and MT5 trading platforms?
Can I customize my layout and charting preferences on MT4 or MT5?
How do I open a live trading account on the platform?
Are MT4 scripts and trading robots compatible with MT5?
How do I update my trading platform to the latest version?
What should I do if I have issues with the platform?
Can I log into MT5 with my MT4 username and password?
Can I trade on both platforms?
How do I create a demo MT4 or MT5 account?
How do I reset or change my MT4 or MT5 password?
How do I find my MT4 or MT5 login credentials?
Why can't I log in to MT4 or MT5?
How do I install MT4 or MT5 on my computer?
Follow these steps to install and log in to MT4 or MT5 on your computer:
- Register your TIOmarkets profile or log in to your Secure Client Area.
- Open a live or demo trading account.
- Once your trading account is created, your login details will be sent to your registered email address. These include your trading account number, password and server name.
- Download and install MT4 or MT5 from the Download Centre in your Secure Client Area.
- Open the trading platform and log in.
- Go to File > Login to Trade Account.
- Enter your trading account number, password and server name exactly as shown in the email.
- Click Login.
Please note that your MT4 or MT5 login details are different from your Secure Client Area login details. If you cannot log in, check that you are using the correct trading account credentials and have selected the correct server.
undefined