How can we help?
Browse the categories below to find what you need.
How many lots can I trade? What is the maximum number of lots I can trade?
How do I sign up for a TIOmarkets trading account?
Why do I need to send you my proof of ID and address?
What can I do or not do, while my account is pending approval?
What do I do if I have not received my verification email?
How do I reset my password?
Where can I locate TIOmarkets legal documentation?
What is the dormancy fee?
Does the dormancy fee apply to me?
How much is the dormancy fee?
What documents do I need to provide for my account to be verified?
What documents are accepted for Proof of Identify (POI)?
Do you offer Swap Free accounts?
What documents are accepted for Proof of Address (POA)?
How do I upload my documents?
What base currencies are available?
How can I update the language emails are sent to me in?
How can I change my base currency in my member area wallet?
How are strategy providers rewarded from copy trading?
As a strategy provider, you can earn a performance fee based on a high-water market level. This is a mandatory fee for your followers and the maximum profit share you can set is 30% of followers profits. The performance fee can be calculated either daily, weekly or monthly.
You can also earn a management fee. This is an optional fixed fee up to $30 per follower per month.
Strategy providers can also set a registration fee. This is another optional one time fee up to $30 that followers pay to subscribe to start copying your trades.
Strategy providers can create offers that include all or some of these fees.
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