How can we help?
Browse the categories below to find what you need.
What trading platforms do you offer?
Is your trading platform available on multiple devices?
What types of orders can I place on MT4 and MT5 trading platforms?
Are the MT4 and MT5 trading platforms compatible with all account types?
Do I need a trading account to log in to the trading platform?
How do I install MT4 or MT5 on my computer?
What is the difference between MT4 and MT5 trading platforms?
Can I customize my layout and charting preferences on MT4 or MT5?
How do I open a live trading account on the platform?
Are MT4 scripts and trading robots compatible with MT5?
How do I update my trading platform to the latest version?
What should I do if I have issues with the platform?
Can I log into MT5 with my MT4 username and password?
Can I trade on both platforms?
How do I create a demo MT4 or MT5 account?
How do I reset or change my MT4 or MT5 password?
How do I find my MT4 or MT5 login credentials?
Why can't I log in to MT4 or MT5?
How do I reset or change my MT4 or MT5 password?
To reset or change your MT4 or MT5 trading account password:
- Log in to your Secure Client Area.
- Go to My Trading Accounts.
- Find the MT4 or MT5 trading account you want to manage.
- Click the three-dot menu on the account card.
- Select Reset Password.
- Follow the instructions provided.
Once the password reset is completed, your new trading account password will be sent to the email address registered on your account.
Please note that your MT4 or MT5 trading account password is different from your Secure Client Area password.
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