How can we help?
Browse the categories below to find what you need.
What trading platforms do you offer?
Is your trading platform available on multiple devices?
What types of orders can I place on MT4 and MT5 trading platforms?
Are the MT4 and MT5 trading platforms compatible with all account types?
Do I need a trading account to log in to the trading platform?
How do I install MT4 or MT5 on my computer?
What is the difference between MT4 and MT5 trading platforms?
Can I customize my layout and charting preferences on MT4 or MT5?
How do I open a live trading account on the platform?
Are MT4 scripts and trading robots compatible with MT5?
How do I update my trading platform to the latest version?
What should I do if I have issues with the platform?
Can I log into MT5 with my MT4 username and password?
Can I trade on both platforms?
How do I create a demo MT4 or MT5 account?
How do I reset or change my MT4 or MT5 password?
How do I find my MT4 or MT5 login credentials?
Why can't I log in to MT4 or MT5?
Can I use the TIOmarkets mobile app instead of MT4 or MT5?
The TIOmarkets mobile app gives you access to trading, account management, funding, verification, alerts and support from one mobile experience.
MT4 and MT5 are still available as trading platforms. Your MT4 or MT5 account login details are separate from your mobile app and client portal login details.
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