How can we help?
Browse the categories below to find what you need.
Safety & Security
How does TIOmarkets protect my personal and financial information?
What should I do if I suspect my account has been compromised?
Are my funds safe with TIOmarkets?
How does TIOmarkets ensure compliance with anti-money laundering (AML) and Know Your Customer (KYC) regulations?
What happens if I don’t complete the KYC process?
How can I protect myself from trading scams?
What are segregated client funds?
Does TIOmarkets provide negative balance protection?
How can I verify that I am using an official TIOmarkets website?
Why is identity verification required?
Does TIOmarkets share my personal information with third parties?
How does TIOmarkets ensure compliance with anti-money laundering (AML) and Know Your Customer (KYC) regulations?
TIOmarkets follows strict AML and KYC regulations to prevent fraud and money laundering. We verify client identities by collecting personal information and documents, such as government-issued IDs and proof of address. We also monitor transactions for suspicious activity to ensure compliance and protect both our clients and the integrity of the financial markets.
undefined