How can we help?
Browse the categories below to find what you need.
How does TIOmarkets protect my personal and financial information?
What should I do if I suspect my account has been compromised?
Are my funds safe with TIOmarkets?
How does TIOmarkets ensure compliance with anti-money laundering (AML) and Know Your Customer (KYC) regulations?
What happens if I don’t complete the KYC process?
How can I protect myself from trading scams?
What are segregated client funds?
Does TIOmarkets provide negative balance protection?
How can I verify that I am using an official TIOmarkets website?
Why is identity verification required?
Does TIOmarkets share my personal information with third parties?
Are my funds safe with TIOmarkets?
TIOmarkets maintains segregated client funds, meaning client money is held separately from company operating funds. The protections available to you may vary depending on the TIOmarkets entity and regulatory framework applicable to your account. For more information, please refer to the Client Funds Protection page
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