How can we help?
Browse the categories below to find what you need.
Platforms & Tools
Platforms & Tools
- 1.
What is a trading platform?
- 2.
How do I log in and start trading on the MT4 or MT5 trading platform?
- 3.
Do I need a trading account to log in to the trading platform?
- 4.
What trading platform is better, MT4 or MT5?
- 5.
Are these trading platforms compatible with mac and iOS?
- 6.
Are MT4 scripts and trading robots compatible with MT5?
- 7.
Can I log in to MT5 with my MT4 username and password?
- 8.
Can I trade on both platforms?
- 9.
What is the minimum lot size I can trade on your platform?
- 10.
What is the minimum amount required to trade on your platform?
- 11.
What are the margin call and margin stop out levels on the trading platform?
- 12.
Do you provide negative balance protection?
- 13.
What deposit and withdrawal methods are available?
- 14.
Will MT4 and MT5 run on my computer or smartphone?
- 15.
What devices is the trading platforms available on?
- 16.
When can I Open my MT4 or MT5 account?
- 17.
Where can I open a demo account?
- 18.
How can I Download the MT4 or MT5 trading platform?
- 19.
What is the MT4 or MT5 Server time?
- 20.
How do I download the Mobile App?
- 21.
Where can I find the MetaTrader User Guide?
- 22.
How long is my demo account valid for?
- 23.
How do I Create a Demo MT4 and MT5 Account?
- 24.
How do I Create a Live MT4 and MT5 Account?
- 25.
How do I Create a Live MT4 and MT5 Account?
- 26.
How do I reset or change my Password?
- 27.
How do I Switch Accounts?
- 28.
What are the Maximum Lot Sizes on my account?
- 29.
Maximum Lot Sizes – Demo
- 30.
Maximum Lot Sizes – Live
- 31.
Increasing Maximum Lot Size
- 32.
What are the Maximum Orders on my account?
- 33.
What is One Click Trading and how does it work?
- 34.
How do I Activate/Deactivate one click trading?
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