How can we help?
Trading is risky
What is a trading platform?
How do I log in and start trading on the MT4 or MT5 trading platform?
Do I need a trading account to log in to the trading platform?
What trading platform is better, MT4 or MT5?
Are these trading platforms compatible with mac and iOS?
Are MT4 scripts and trading robots compatible with MT5?
Can I log in to MT5 with my MT4 username and password?
Can I trade on both platforms?
What is the minimum lot size I can trade on your platform?
What is the minimum amount required to trade on your platform?
What are the margin call and margin stop out levels on the trading platform?
Do you provide negative balance protection?
What deposit and withdrawal methods are available?
Will MT4 and MT5 run on my computer or smartphone?
What devices is the trading platforms available on?
When can I Open my MT4 or MT5 account?
Where can I open a demo account?
How can I Download the MT4 or MT5 trading platform?
How do I reset or change my Password?
To reset your MT4/5 password, either because you forgot it or just want to change it, login to client portal, click the MT4/5 ID of your account under Live Accounts, then click Settings and under Security click Reset Password. Follow instructions given, the new password will be emailed to the registered email address of your account.
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