How can we help?
Trading is risky
What is a trading platform?
How do I log in and start trading on the MT4 or MT5 trading platform?
Do I need a trading account to log in to the trading platform?
What trading platform is better, MT4 or MT5?
Are these trading platforms compatible with mac and iOS?
Are MT4 scripts and trading robots compatible with MT5?
Can I log in to MT5 with my MT4 username and password?
Can I trade on both platforms?
What is the minimum lot size I can trade on your platform?
What is the minimum amount required to trade on your platform?
What are the margin call and margin stop out levels on the trading platform?
Do you provide negative balance protection?
What deposit and withdrawal methods are available?
Will MT4 and MT5 run on my computer or smartphone?
What devices is the trading platforms available on?
When can I Open my MT4 or MT5 account?
Where can I open a demo account?
How can I Download the MT4 or MT5 trading platform?
What is One Click Trading and how does it work?
One-Click trading enables you to place market orders with just one click and is the fastest way to place orders.
The Default mode for order submission is a two-step process. Using the Default Mode, you first click on either bid (SELL) or ask (BUY) rate button, and once the order window opens you will then need to confirm your order. Using the Default mode, your order will not be submitted until you have completed both of the aforementioned steps.
The One-Click trading mode for order submission ("One-click trading") is a one-step process. Using the One-Click Mode, your order will be submitted when you single-click on either bid (SELL) or ask (BUY) rate button.
Important Notice:
There will be no subsequent confirmation prompt for you to click. You will not be able to withdraw or change your order once you click. Under normal market conditions and system performance, a market order will be promptly filled after submission and you will have entered into a binding transaction.
Disclaimer
By choosing One-Click trading mode, you understand that your orders will be submitted upon your clicking of the bid or ask rate, without any further order confirmation. You agree to accept all risks associated with the use of the order submission mode you have chosen, including, without limitation, the risk of errors, omissions or mistakes made in submitting any order. You agree to fully indemnify and hold harmless TIO Markets Ltd. from any and all losses, costs and expenses that it may incur as a result of any such errors, omissions or mistakes by you, your trading manager or any other person trading on your behalf.
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